Any customer ordering custom-imprinted merchandise from S.M.L.S., Inc., represents and warrants to S.M.L.S., Inc., that he or she has the unrestricted right and authority to use, copy and distribute each copyright, trademark, service mark, trade name, logo, statement, portrait, graphic, artwork, photograph, picture or illustration of any person or any other intellectual property in the way it is applied to promotional merchandise.
Purchase of merchandise from S.M.L.S., Inc., in no way, shape or form grants a customer permission to reproduce logos, nor does it transfer, grant, or lease ownership of any logos or trademarks to a customer.
To use any logo a customer MUST have written permission from the registered owner of the logo or trademark, or be an authorized agent or affiliate of the registered owner of the logo.
A customer may NOT use any logo in a manner that may infringe copyright laws. A customer also may NOT use any logo in a vulgar, illegal, and/or unlawful manner.
S.M.L.S., Inc., assumes no responsibility for damages or any wrong doing that the purchaser may cause using a logo. S.M..L.S., Inc., shall not be held liable for the unauthorized, improper, or illegal use of any logo or trademark that is applied to promotional merchandise purchased through S.M.L.S., Inc. will also not accept responsibility or liability for the actions of clients who have misrepresented their ownership of licenses or trademarks. S.M.L.S., Inc., will reserve the right to refuse orders from any customer who has violated or otherwise infringed upon the intellectual rights of others.
Check Returns
In all cases where we have a check returned for insufficient Funds we will assess a $50.00 fee. Net 30 Terms - If you are granted payment terms, you agree that if you are late paying your invoice, a 1.5% finance charge or the maximum charge permitted by law may be assessed against all accounts with past due balances. You agree to pay all the company's reasonable attorney's fees and all collection agency fees incurred in the collection of any amount owed thereunder and not paid when due.
Shipping Delays
Customer agrees that it will not hold S.M.L.S., Inc. accountable for delays in delivery occasioned by acts of God or other circumstances over which we have no direct control. Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall S.M.L.S., Inc. be liable for any consequential or special damages arising from any delay in delivery.
Warranties
S.M.L.S., Inc. warrants that all goods sold are free of any security interest and will make available to you all transferable warranties made to S.M.L.S., Inc. by the manufacturer of the goods. S.M.L.S., Inc. makes no other express or implied warranties, and specifically makes no implied warranties of merchantability or fitness for purpose.
Merchandise Consistency
Please note that we encourage you to take the opportunity to review a sample of the actual product before you order in bulk quantity. It is important that you understand that these samples are representative in nature. While we are very careful about the suppliers and manufacturers we use, manufacturing variations are unavoidable and a natural result of the manufacturing process. By choosing to place and order with S.M.L.S., Inc., you are agreeing to accept merchandise with reasonable manufacturing variances in product material, color and packaging. The most common example of this is apparel dye-lots.
Acceptance
Your submittal of an online order and/or your signature on our Order Acknowledgment is a conditional acceptance by S.M.L.S., Inc. of your offer to purchase our goods and your acceptance of our terms and conditions. It may contain terms that differ from or add to those contained in your purchase order, should you have one, and to the extent that this is the case, S.M.L.S., Inc., hereby expressly conditions its acceptance of your offer on S.M.L.S., Inc.,' assent to the additional or different terms. Your receipt and retention of the goods covered by this invoice shall constitute acceptance of any such additional or different terms. You and S.M.L.S., Inc., agree that any contract hereby entered into has been made and is to be construed to Maryland State Law.
Cancellations and Alterations to Existing Orders
Once an Order Acknowledgment is approved, we cannot guarantee our ability to make changes or cancellations to an order. S.M.L.S., Inc., will make every effort to comply with your cancellation request. If you have already signed your Order Acknowledgment, there will be a minimum charge of $50.00 to cover order entry and preparation expenses. In addition, you are liable to pay the agreed upon price for any work that may have been completed up to the time that we are able to cancel your order. These charges may include but are not limited to setup charges, artwork preparation charges, shipping charges and restocking fees. All completed work and costs incurred will be the responsibility of the customer.
Transfer of Ownership of Merchandise
All goods become your property at the time they are accepted by the carrier.
Net 30 Terms
If you are granted payment terms, you agree that if you are late paying your invoice, a 1.5% finance charge or the maximum charge permitted by law may be assessed against all accounts with past due balances. You agree to pay all the company's reasonable attorney's fees and all collection agency fees incurred in the collection of any amount owed thereunder and not paid when due.
Credit Cards
The majority of our customers prefer to pay for their orders by check.
S.M.L.S., Inc. Accepts Visa & MasterCard
When providing credit card information, please include your order number, the type of card, the card number, the expiration date and your full name and billing address as it appears on the card.
When paying by credit card, you will be charged 100% of the amount stated on your Order Acknowledgment upon approval. This secures the merchandise and puts the order into production to be customized. Should any overruns or underruns be applicable, we will typically charge or credit your card within 7 business days of order shipment.
Information regarding account number and expiration dates as well as authorized signatures will be held entirely confidential by S.M.L.S., Inc. and its representatives.
Promotional Product Rush Services
If you’re on a tight deadline, don’t despair – contact a Promotions Specialist. We offer over 1,000 items that can be imprinted in as little as one day, even the same day in certain instances.
